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General FAQs

Q: What is royalty free music?
A: Also called buyout or stock music, production music, pre-licensed music and sometimes even copyright free music, it is music that comes with a licensing agreement to allow you to use the tracks within the terms of the licence without any further synchronisation royalty fees.

Q: I've heard the term copyright free music. Does this mean there are no copyrights in the music?
A: The term copyright free music is misleading as it implies there are no copyrights in the music - there are copyrights on all the music. Chris Worth Productions owns all the copyrights and licensing rights to all the tracks it offers to you. The phrase royalty free is more accurate. Have a look at our Licence and our Terms and Conditions for more information on copyright.

Q: What can I use the music for?
A: You can use the music for films, television, radio, DVD and video productions, websites, multimedia presentations, animations, audio visual slideshows, events, Flash, computer and video games, student films, background and incidental themes or music on-hold. Contact us if you have any usage questions.

Q: Can I commission music from you?
A: Yes! We write custom music for all branches of media. See our custom music page for further information.

Q: How often is new music added to the site?
A: New tracks are added to the site frequently. If you want to be kept informed of all the latest news, updates and special offers then sign up to our e-mail newsletter.

Q: Why is the Flash application used for playing the demo tracks?
A: Flash is a cross-platform product so you don't need a specific media player to be able to hear the samples. You do of course require Macromedia Flash. If you haven't got it already, you can download the Flash plug-in

Q: How are the prices displayed?
A: You can view and purchase any of our music in US Dollars, GB Pounds, Canadian Dollars, Euros or Australian Dollars. Click on your flag of choice to display the prices in that currency. All delivery charges are included in the prices shown and any applicable VAT charges will be added for customers in the UK and European Union. Any promotional codes or special offers will be calculated automatically by the checkout system.

Q: What is your pricing structure?
A: Our prices differ depending on whether you download tracks, download compilations or purchase CDs from us. All prices are clearly displayed in any of the 5 currencies you choose to view.
 
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Q: What format are the tracks in?
A: The tracks you download are either very high quality MP3 files (256bit in stereo), or loops which are provided in WAV format (16 bit stereo, 44.1KHz). See our Technical FAQs for further details or use the 'music format nature of enquiry' option on our contact us form.
You can also order Audio CDs and CD-ROMs, (containing .wav files), directly from our CD compilations section.

Q: What other formats are available?
A: The website contains MP3 files as they are by far the most popular way to distribute audio files over the Internet and by e-mail. Other file formats available on request are: .wav, .aif, .wma, .ape, .ogg, and .rm. We can also provide music on DAT, DVD and virtually any other format you require. Contact us to discuss your requirements.
Please note: all loops are provided as WAV files.

Q: Are there any rules with which I must comply?
A: Yes. Have a look at our Licence Agreement and our Terms and Conditions to familiarise yourself with permitted and prohibited uses. If the music is going to be broadcast or publicly performed you may also need to know about cue sheets.

Q: When do I need a Cue Sheet?
A: If any of the tracks are publicly performed or broadcast, you may need to complete a cue sheet detailing music used, duration, composers etc and hand this to the relevant broadcaster or collecting agency. None of the tracks in the Chris Worth Productions music library are registered with any collecting agency so they do not have the right to claim fees on our behalf. If you require further information for your cue sheet please contact us.

Q: Do I have to pay royalty fees when the music is broadcast?
A: It is highly unlikely that you will have to pay any royalty fees unless you are the actual broadcaster. It is usually the broadcasters responsibility to hand your cue sheets to the relevant performance rights collection agency so that any applicable royalties can be distributed. None of the tracks in the Chris Worth Productions music library are registered with any collecting agency so they do not have the right to claim fees on our behalf.

Q: Do I have to pay royalty fees when the music is publicly performed?
A: It is highly unlikely you will be liable for any fees for any public performances, (film festivals or corporate events for example), as it is usually the responsibility of the venue to obtain the appropriate licences. However, rulings may differ slightly depending which country you are in so you should always contact your nearest collection society who will inform you of the exact procedures. You may still be asked to produce a completed cue sheet. None of the tracks in the Chris Worth Productions music library are registered with any collecting agency so they do not have the right to claim fees on our behalf.

Q: Do I have to pay royalty fees when using the tracks for music on hold?
A: None of the tracks in the Chris Worth Productions music library are registered with any collecting agency so they do not have the right to claim fees on our behalf. We own all copyrights and licensing rights to the music we offer on this site and we alone can determine how you can use it. Our licence permits the tracks to be used for music on hold and in telephone on hold systems.

Q: How is the music categorised?
A: This is probably the single most difficult aspect of managing such a large music catalogue. A piece of music that one person may regard as a perfect impact track may be regarded by someone else as a perfect low volume, backing track. We've done our utmost to categorise them in the way that we think most people would expect. Our search facilities will help you to find music and we'll gladly help with your selections. Please feel free to contact us with your requirements.

Q: What categories are there?
A: Acoustic (acoustic instruments)
Christmas / Seasonal
Classical
Corporate / Industrial
Impact
Jazz / Blues
Latin
Long Track (Over 6 minutes in length)
Loops (1 - 20 seconds)
Loops (21 - 60 seconds)
New Age
No Drums
Rock / Pop
Romantic
Short Track (Under 2 minutes in length)
Solo Sounds (Unaccompanied synthesised and sampled sounds)
Sport
Theme

Q: Who designed and created this website?
A: TJS Online Ltd, a UK company that specialises in web marketing and integrated business systems.



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